If you cannot find the resource you are looking for in one of the lists below, dial 2-1-1 for assistance.
Read more about United Way’s 211 HERE.
Aldermen – https://rockfordil.gov/city-council/
Abandoned Cars (within Rockford City Limits)
Block Parties (Public Works): 779-348-7660
Code Enforcement (trash, weeds): 779-348-7160 https://bit.ly/CORservicerequest
Fire Department – Administration: 779-348-7171
Graffiti Hotline: 779-348-7261 https://bit.ly/CORservicerequest
Head Start: 779-348-7169
Neighborhood Specialist Barb Chidley: 779-348-7448, barbara.chidley@rockfordil.gov
Potholes 24 hour Hotline: 779-348-7260 https://bit.ly/CORservicerequest
Property Standards- Unsafe Buildings: 779-348-7159 https://bit.ly/CORservicerequest
Public Works General Number: 779-348-7300
Street Division (potholes, snow plowing, street & alley repair, trees): 779-348-7260 https://bit.ly/CORservicerequest
Street Lights (Report outages for metal/concrete poles): 779-348-7179 (Report outages for wood poles to ComEd): 800-334-7661
Traffic Signals: 779-348-7179 https://bit.ly/CORservicerequest
Traffic Signs: 779-348-7178 https://bit.ly/CORservicerequest
Trash Collection (within Rockford) – Rock River Disposal : 815-965-2489
Water- Emergency 24 hour line: 779-348-7368
Weeds/Tall Grass Enforcement: 779-348-7161 https://bit.ly/CORservicerequest
Accessibility
Access Elevator: Ramps, Lifts, Vehicle hand controls, etc.
Mobility Connection Inc: Mobility Equipment supplier
RAMP: Services and advocacy for individuals with disabilities.
Rockford Door Co.: Installs accessible power doors
DHS Child Care Assistance Program: Affordable childcare for low income families
Kinder Care: Subsidized child care and support for military families
MAYA’s House: Drop in childcare for homeless families (children under 5)
MotherHouse Crisis Nursery: Crisis child care for children ages 0-6 – providing a listening ear, resource referrals, supplies (diapers, wipes, formula) to families in need
YWCA Northwestern Illinois- Subsidized Child Care:
Just Breathe 815: Clothing for homeless teens
Rockford Rescue Mission: Serving the physical, emotional, spiritual, and relational needs for homeless individuals
St. Elizabeth’s Catholic Community Center: Provides clothes for those in need
St. Patrick’s Parish Clothes Closet: Provides clothes for those in need
The ARC: Programs and services for individuals with intellectual and developmental disabilities
ATEN: Donated computers for those with disabilities
Barbara Olson Center of Hope: Programs and services for individuals with intellectual and developmental disabilities.
Division of Rehabilitation Services: State of IL agency serving individuals with disabilities
Easter Seals Children’s: Programs and services for children with disabilities and their caregivers.
GiGi’s Playhouse: Down Syndrome Achievement Centers
Goldie B. Floberg Center: Community Living, Education, and Employment Services for individuals with developmental disabilities
IL Dept. of Human Services (Rockford Home Services):
IL Dept. of Human Services (Vocational rehab):
IL Special Olympics
MDA Summer Camp: Camp for kids with Neuromuscular disease
Milestone: Programs and services for individuals with developmental disabilities.
Mosaic: Behavioral Health and Autism Support
RAMP: Services and advocacy for individuals with disabilities.
CenturyLink: Low cost internet/home and cell phone
Free Government Cell Phones: Website with options for free cell phones
Ken-Rock Community Center: Free Tax Assistance for Seniors and Low Income Families
Northern IL Food Bank: Locate a food pantry
Winnebago Community Market
American Red Cross Winnebago Chapter: emergency food, shelter, and clothing assistance after fire or natural disaster
Belvidere Boone County Food Pantry:
Carpenter’s Place: lunch tickets
Christ the Carpenter:
Christian Union:
Cornucopia:
Deliverance Outreach:
Emmanuel Lutheran:
Emmanuel Lutheran Soup Kitchen:
Gentle Shepherd Pantry:
God’s Glory:
Grounds for Life Soup Kitchen:
Helping Hands Food Pantry:
Life Church South:
Rockford Church of Christ Food Pantry:
Rockford Rescue Mission:
Rock River Valley:
Salvation Army Belvidere:
Salvation Army: Appointment only
Shelter Care Ministries:
St. Bridget’s:
St. Elizabeth:
Soul Harbor Church:
United Brethren in Christ Church:
United Way/Top Box Food:
Jobs
Ability Links: Employment connections for those with disabilities
Bridgeway: Employment Services
Comprehensive Community Solutions, Inc. (Youth Build Rockford)
Getting Hired: Employment connections for those with disabilities
Goodwill Industries Abilities Center : Job training and placement services
Goodwill Career Clothing Closet: Provide job-seekers with specialty items such as medical scrubs, steel-toed work boots, and durable jeans for newly employed workers
Illinois Department of Employment Security:
Illinois Growth Enterprises: Vocational services for those with disabilities
Rockford DHS: Assistance finding a job
Rockford Rescue Mission Works! Center: Offers education and job training for individuals seeking to improve their employment opportunities
Rock River Training: Help people reach their employment goals
Rock Valley College Refugee Training
The Workforce Connection: Employment Center
Day One Reliance: Assistance for families with special needs individuals
Department on Aging’s Circuit Breaker: IL Dept. provides grants to seniors and individuals with disabilities
Equip for Equality: Protect civil and human rights for individuals with disabilities
Greg Tuite & Associates: Represents those who have applied for Social Security and been denied
Illinois Guardianship/Advocacy Commission: Protects rights of individuals with disabilities
Illinois Attorney General: Broad range of legal services for Illinois
Legal Self-Help Center: Provides legal information to Winnebago County residents
Prairie States Services: free legal services to low income & elderly
Zeke Giorgi Legal Clinic: Civil justice clinic
All Kids: Illinois program for affordable health insurance for children, regardless of immigration status or health condition
Boone County Health Department
Bridge Clinic: Free primary health care for uninsured or underinsured adults
Center for Sight and Hearing: comprehensive vision care; hearing evaluations, programs, and resources for any level of hearing loss
Crusader Community Health: quality primary health care for all people in need.
Doral Dental: Accepts Medicaid
Hanson & Hanson: Dental office, accepts IDPA
HealthWell Foundation: Assistance with chronic and life-altering illnesses
Hear Now: Hearing help for low-income
HIKE: Hearing help for children
Mid-Illinois Talking Book: Service for blind, visually impaired, or physically disabled needing assistance with reading standard print
Milestone Dental: Accepts IDPA
Oak Street Health: primary care physicians for adults on Medicare; transportation provided
OSF Charity Assistance Program: financial assistance for income-qualified individuals
Rockford Memorial Hospital Charity: Healthcare regardless of patient’s ability to pay
Rockford Rescue Mission Hope Clinic: Keeps Men, women, and children healthy through a well-rounded program of free medical, nursing, chiropractic, and dental care
Rx Illinois: Pharmacy discounts
Ronald McDonald Care Mobile- Youth Only: Mobile care clinic for under-served, school-aged children
UIC Specialized Care for Children: No-cost diagnostic services
Van Matre Health South: Rehabilitation center
Winnebago County Health Department: Family health services, clinical services, immunizations, addiction prevention, vision and hearing screening, oral health
Citizens Utility Board: Utility company assistance
City of Rockford Human Services Dept:
ComEd Residential Special Hardship Program:
Rockford Township: rental assistance when between jobs or during illness
AA Communications: Emergency 911 cell phones and 911 wearable home phones
Belvidere Township
Boone County United Way
Catholic Charities: Adoption services, pregnancy and parenting, emergency assistance, immigration, refugee resettlement
Cherry Valley Township
Harlem Township
IL Migrant Council: Assistance to migrant and seasonal farmworkers and their families:
Literary Council: Reading and literacy instruction
Lutheran Social Services: Foster Care & Family Support Services
Reachout Jail Ministries: Assists those with a criminal history
Rockford Alliance Against Sexual Exploitation
Rockton Township
SafeLink: Income-based cellphone assistance
Transportation
First Transit: Information about transportation options
Metro Medical: Wheelchair transportation to doctors appointments
RMTD Para Transit: Fixed routes and paratransit service to the cities of Rockford and Loves Park and the Village of Machesney Park
Access Services of Northern IL/Child & Family Connections: Your link to early intervention services in Norther IL. Families with infants and toddlers up to 36 months with concerns about their child’s development.
Children’s Home & Aid: programs and services that focus on child abuse prevention, healthy child development and strengthening families.
IL DCFS: report child abuse or neglect
KFACT: Mentoring for young girls
Rock House Kids: Programming and events for Inner-City Youth.
Safe Families for Children: Temporary child placement services
Save Abandoned Babies:
Youth Services Network: Serving youth with the following issues – emotional or mental health problems, pregnant or parenting, runaway or homeless, victims of sexual and/or physical abuse or domestic violence, delinquent behaviors, truancy/school issues
COVID
Call4Calm: Illinois residents experiencing stress & mental health issues related to COVID-19.
Child Abuse Hotline:
Elder Abuse Hotline: Report abuse, neglect, or financial exploitation of adults 60+ and people with disabilities age 18-59
Family Peace Center: multi agency service center providing services to victims of inter-personal violence
IL Dept. of Children & Family Services: Reporting child abuse
Mayor’s Office of Domestic Violence and Human Trafficking Prevention – Brings together the work of numerous agencies and organizations throughout the community to collectively tackle the problems of domestic violence and human trafficking
National Domestic Violence Hotline: Free, confidential help for domestic abuse victims
Remedies Renewing Lives: Services for adults struggling with substance abuse and victims of domestic violence and their children
Rockford Rescue Mission Life Recovery Program: Residential program offering comprehensive help and hope for men, women and children in desperate circumstances such as chemical dependency, domestic violence issues or destructive relationships
Rockford Sexual Assault Counseling: Counseling for victims of sexual assault and abuse
Abuse Hotline: Report suspected abuse, neglect, or financial exploitation of adults age 60 or older and people with disabilities age 18-59
Alzheimer’s Association: Alzheimer’s care, support, and research
Boone County Council on Aging/Keen-Age Center: Services that improve the lives of people 55 and older.
Lifescape Adult Day Program: Provides adult daycare service
Hospice Care of America: Hospice provider
Hospice of Northern IL, Inc: Hospice provider
Lifescape Community Services: Keeping older adults healthy, independent, connected, and informed
Lutheran Social Services: Senior housing
Mathers Clinic: Mental health counseling, accepts Medicare
Medicare Information:
Northwestern Illinois Area Agency on Aging: Develops and administers an ‘Area Plan’ for aging services in Northwestern Illinois
Philips Lifeline: Medical alert service and medication dispensing service
Retired Senior Volunteer Program: service opportunities for senior citizens
The Villa at PA Peterson: Rehabilitation Center
Visiting Nurses Association: Home Health Care Service
Addus HomeCare: Affordable home care
Visiting Nurses Association: Home Health Care Service
Carpenter’s Place: Daytime drop-in center, transitional & mental health housing
Fair Housing:
The Grand Apartments: Low income
Green Farms Townhouse: Subsidized housing
Harrison Square Apts: All units accessible, Subsidized housing
HomeStart: Resources and support for homeownership
Human Services/Community Action Agency of Winnebago & Boone Counties:
Jeremiah Development: Safe and affordable housing, community connection
Jericho Project: Transitional housing for homeless
Ken Rock Apts: Section 8 senior housing
Longwood Plaza: Low income housing
Luther Center: Subsidized, Accessible housing
Lutheran Social Services of Illinois: Affordable housing for seniors
MELD: Emergency shelter and services for young parents up to 21 years of age
MotherHouse Crisis Nursery: Child care and supplies
Northern Illinois Reaching Affordable Community Housing: Subsidized Housing
Old City Hall Apts: Low income housing
Park Towers: Section 8, accessible housing
Rockford Area Affordable Housing Coalition: Foreclosure prevention counseling & purchasing assistance
Rockford Housing Authority: Housing assistance
Rockford Rescue Mission: Housing, programs, and services for homeless individuals.
Shelter Care Ministries: Drop-in center and housing solutions for homeless individuals.
Valkommen Plaza: Section 8, Accessible housing
Catholic Charities: Information and social services to Spanish-speaking individuals. Advocacy for employment, medical care, housing, emergency assistance, etc.
League of United Latin American Citizens: Advocate for the well-being of Latin Americans
Youth Services Bureau- Hispanic Services: Provides families with information in Spanish and links them to services in Spanish
YWCA NW Illinois/La Voz Latina: Family support services, access to deportation protection education & legal defense, information and referral services, assistance with public benefits, self-sufficiency programs
Bridgeway: Mental Health Recovery Services, Employment Services
CARES Line: Children & Adolescents experiencing a mental health crisis
Catholic Charities: Variety of counseling opportunities with a sliding fee schedule
Children’s Home Aid Society: School counseling, parent support, foster care
Family Counseling Services:
Family Matters- PACT: Services to support families’ mental health
Hope- Child & Family Counseling, Inc.: Child & Family Counseling, Adolescent & Adult Therapy
IL Dept. of Human Services (Rockford Home Services):
IL Dept. of Human Services (Vocational rehab):
KP Counseling: Family and individual counseling
NAMI (National Alliance on Mental Illness): Provides education, offers support groups and resources, and advocates for people affected by mental illness.
National Suicide Prevention Hotline
Northern IL Hospice & Grief Center: Grief Counseling
Rosecrance: Residential treatment for teens and young adults; outpatient treatment for children, family, and adults
Shelter Care Ministries-Jubilee Center: Shelter, M-F, 9am-3pm
Stepping Stones of Rockford: Mental health services.
Suicide.org: Resources for individuals who are suicidal or have survived suicide
University Psychiatric Services: Extensive counseling and treatment for psychiatric needs
Youth Services Bureau: Out-patient and mental health therapy
Children’s Home & Aid: Doula Program – providing home visiting services to pregnant women and their support systems, including education, resource referrals, and in-person support during childbirth.
Easter Seals Teen Family Support Program:
Lutheran Social Services of Illinois- Rockford Children’s Community:
Pregnancy Care Center of Rockford:
Winnebago County Health Department:
Hearing & Service Dogs of Minnesota:
Indiana Midwest Assistance Dogs, Inc.
Leader Dogs
Paws with a Cause
WAGS
Naloxone Training: Winnebago County Health Department
Remedies Renewing Lives: Addiction treatment and services
Rockford Rescue Mission Life Recovery Program: Residential program offering comprehensive help and hope for men, women and children in desperate circumstances such as chemical dependency, domestic violence issues or destructive relationships
Rosecrance: Adult and teen recovery services
Alano Club- 12 Step Support Groups: Alcoholism treatment program
Alzheimer’s Association: Both Alzheimer’s support and caregiver support groups
Anger Alternatives
Catholic Charities Grief Support
First Free Grief Support
Group Hope: Depression and Bipolar
NAMI Northern IL: 3 Groups: Mental Illness, Parents and Caregivers, and Family and caregivers of someone with a mental illness
Narcotics Anonymous
Northern IL Hospice & Grief Center
Sex Addicts Anonymous
Traumatic Brain Injury
“Who Am I”: Teenage boys with Autism or Asperger’s
Recreation
Rockford Outdoor Information
Rockford Park District
Washington Park Community Center
American Legion: 309-663-0361
BraveHearts Therapeutic Riding Center: For Military veterans and their families
Carpenter’s Place: Daytime drop-in center for homeless, mentally ill, or otherwise severely distressed persons
Circle of Change: Veterans dogs program
Drop in Center: a place for vets to gather and meet
Home Depot: Assistance with accessibility in veteran homes
Illinois Department of Veteran Affairs: 815-633-7840
Rockford Vet Center:
Shelter Care: Working to end homelessness among veterans
VA Rockford Primary Care Clinic: Health care for veterans
Veterans Assistance Commission: Assists Illinois Veterans and their family members with county, state, and federal benefits and provides needed support.